Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

SSI Services collects information you provide directly when you contact us, request service, or submit a form on our website. This may include your name, company name, phone number, email address, service location, and a description of your equipment or service need. We also collect standard website analytics data including page views, referral sources, and general geographic location through tools like Google Analytics.

2. How We Use Your Information

We use the information you provide to respond to service requests, schedule technician dispatch, provide quotes, and follow up on completed service calls. We may also use contact information to send service reminders, maintenance agreement renewal notices, or relevant service information. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Phone Calls & Communications

When you call SSI Services at 800-263-2206, calls may be recorded for quality assurance and training purposes. By calling, you consent to this recording. If you submit a service request form on our website, you consent to being contacted by phone or email at the information you provide.

4. Cookies & Analytics

Our website uses cookies and similar tracking technologies to understand how visitors interact with our site. This helps us improve our content and better serve prospective customers. You can disable cookies in your browser settings, though this may affect certain website functionality. We use Google Analytics for website traffic analysis. Google's privacy policy governs data collected through that service.

5. Data Security

SSI Services uses reasonable technical and organizational measures to protect the personal information you provide. However, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.

6. Third-Party Links

Our website may contain links to third-party websites including manufacturer sites, industry associations, and review platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

7. Children's Privacy

SSI Services is a commercial equipment service provider. Our website and services are directed at business operators and facility managers. We do not knowingly collect personal information from individuals under 13 years of age.

8. Florida Privacy Rights

Florida residents may have specific rights regarding their personal information under applicable state law. If you wish to request access to, correction of, or deletion of personal information we hold about you, please contact us using the information below.

9. Changes to This Policy

SSI Services may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website following any changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this privacy policy or to make a privacy-related request, contact SSI Services at:

SSI Services
921 US Hwy 301 S
Tampa, FL
Phone: 800-263-2206