SSI Services technicians are not commissioned on replacements. We give you the actual repair cost, estimated remaining life, energy performance comparison, and total cost of ownership on a replacement — and let you make the call.
The repair vs. replace decision comes down to five factors: system age, repair cost as a percentage of replacement cost, energy performance, parts availability, and repair history. SSI Services walks you through each one with actual numbers for your specific equipment — no pressure in either direction.
Not every HVAC problem justifies replacement. These are the conditions where repair typically wins on total cost of ownership.
When the numbers favor replacement, continuing to repair becomes the more expensive option over time. These are the clearest indicators.
SSI Services provides repair vs. replace assessments for all major commercial HVAC brands — with no preference toward replacement on any manufacturer.
SSI Services gives you repair cost, remaining life estimate, and total cost of ownership on replacement — with no commission pressure. Call or request service online.
Call 800-263-2206 Request ServiceThe most widely used rule: if annual repair costs exceed 30-40% of replacement cost, and the system is more than 10-12 years old, replacement typically wins on total cost of ownership within 2-3 years. But every situation is different — SSI Services gives you the specific numbers for your equipment rather than applying a blanket rule.
The 5,000 rule: multiply the repair cost by the system's age. If the result exceeds $5,000, replacement is generally the smarter financial decision. For example, a $400 repair on a 15-year-old system: $400 × 15 = $6,000 — replace. A $400 repair on a 5-year-old system: $400 × 5 = $2,000 — repair. This is a guide, not a rule — use it as a starting point.
No. SSI Services technicians are not commissioned on replacements. When we recommend replacement, it's because the numbers favor it for your facility — not because we benefit from the sale. We give you the repair cost, estimated remaining life, and total cost of ownership on replacement and let you decide.
R-22 (Freon) was phased out of production in 2020. Remaining supplies are limited and expensive. If your system uses R-22 and develops a refrigerant leak, replacement becomes significantly more cost-effective than continued repair — both because of R-22 cost and because the underlying system is old enough to warrant replacement on age alone.
An on-site repair vs. replace assessment from SSI Services typically takes 30-60 minutes depending on system complexity. We inspect the system, pull the service history where available, calculate repair cost, estimate remaining useful life, and provide a total cost of ownership comparison for replacement before you make any decision.
No sales pressure. Just the numbers and a straight recommendation.